Privacy Policy for Nanowattz Technologies

1. Information We Collect

We collect various types of information to provide and improve our Services to you.

Personal Information

• Name
• Email address
• Phone number
• Mailing address
• Payment information (processed by a third-party payment processor)

Power Usage and Device Data

• Real-time and historical power consumption data
• Energy usage patterns
• Device control commands you issue
• Status of your connected devices (e.g., on/off)
• Device location data (if enabled)

Technical and Usage Data

We automatically collect information such as IP address, device type, browser type, operating system, pages viewed, and time/date of visit to improve our Services.

2. How We Use Your Information

• To provide and manage our Services (power management, monitoring, control).
• To improve and personalize Services by analyzing usage trends and developing new features.
• For communication such as account notifications, service updates, and security alerts.
• For analytics and research to understand user behavior and market trends.
• For security and fraud prevention.
• For marketing and promotions (only with your consent).

3. How We Share Your Information

• With your consent.
• With trusted service providers (e.g., cloud hosting, payment processing, analytics).
• For legal reasons if required by law, court order, or government request.
• Business transfers such as mergers, acquisitions, or sales of assets.

4. Data Security

We use a variety of security technologies and procedures to protect your personal and power usage data. However, no method of transmission or electronic storage is 100% secure.

5. Your Choices and Rights

• Access and Correction: Update your account information through account settings.
• Deletion: Request deletion of personal information (with legal/operational exceptions).
• Opt-Out of Marketing: Unsubscribe from emails via the "unsubscribe" link.

6. Data Retention

We retain personal data as long as your account is active or as required to provide Services, comply with laws, resolve disputes, and enforce agreements.

7. Children's Privacy

Our Services are not intended for children under 18. We do not knowingly collect information from minors. If discovered, such data will be deleted promptly.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new "Effective Date." Please review regularly.

9. Account Deletion Request

Nanowattz Technologies provides users of the Nanowattz mobile application with the ability to request deletion of their account and associated data. To request account deletion, please follow these steps:

How to Request Account Deletion

• Visit our Contact Us page at nanowattz.com/contact-us.
• Fill out the contact form with your registered email address.
• In the message box, state 'Account Deletion Request' as your reason.
• Submit the form and our team will contact you securely to verify your identity before processing the request.
• Alternatively, you can email us directly at nanowattztechnologies@gmail.com or call us at 07068959585.

Data That Will Be Deleted

Upon account deletion, the following data will be permanently removed within 30 days:

• Personal information (name, email, phone number, address)
• Account credentials and authentication data
• Power usage and consumption history
• Device control preferences and settings
• In-app activity and usage logs

Data That May Be Retained

Certain data may be retained for legal, regulatory, or legitimate business purposes:

• Transaction and billing records (retained for 7 years for tax and legal compliance)
• Anonymized and aggregated usage data for analytics (permanently retained but not linked to your identity)
• Data required to comply with legal obligations, resolve disputes, or enforce agreements
• Communications related to customer support inquiries (retained for 2 years)

Processing Time

Account deletion requests are processed within 30 days of verification. You will receive a confirmation email once your account and data have been deleted. Please note that once deleted, your account cannot be recovered.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: nanowattztechnologies@gmail.com

Phone: 07068959585

Address: 2C Bank Road Ikoyi Lagos